FAQs

📦 Shipping & Order Information

At Zyora, we want your shopping experience to feel effortless, reliable, and transparent. Here’s everything you need to know about how we process and deliver your orders:

đź•’ Processing Time

  • Orders are carefully prepared and shipped within 3–5 business days.

  • You’ll receive a confirmation email with tracking details once your order is on its way.

đźšš Shipping Estimates

United States:
Delivered via USPS or FedEx, typically within 15–20 business days.

International Orders:
Average delivery time is 15–30 business days, depending on your region and fulfillment center.

⏳ Note: Weather events, customs delays, or global disruptions may affect delivery timelines.

📦 Tracking Your Order

  • Every order includes tracking details.

  • Once shipped, your tracking number will be emailed to you.

  • For real-time updates, visit our Track Your Order page.

❌ Cancellations & Address Changes

  • Orders may be cancelled within 24 hours of purchase.
    → Email us at info@zyoraofficial.com with the subject: “CANCEL MY ORDER.”

  • Mistyped your shipping address? Notify us within 24 hours to update it before dispatch.

đźšš Delivery Attempts

Carriers generally attempt delivery twice before returning the package. Please keep an eye on your tracking to avoid missed deliveries.

📸 Damaged or Defective Items

We stand by our products. If your item arrives damaged:

  1. Send us your order number

  2. Attach a photo of the issue
    We’ll send you a replacement free of charge.

đź’¬ Need Extra Help?

Our support team is available around the clock. Email us anytime at info@zyoraofficial.com and expect a response within 24 hours.

⚡ At Zyora, your satisfaction comes first. From checkout to delivery, we’re here to make every step seamless and stress-free.