FAQs

📦 Shipping & Order Information

At Zyora, we want your shopping experience to feel effortless, reliable, and transparent. Here’s everything you need to know about how we process and deliver your orders:

🕒 Processing Time

  • Orders are carefully prepared and shipped within 3–5 business days.

  • You’ll receive a confirmation email with tracking details once your order is on its way.

🚚 Shipping Estimates

United States:
Delivered via USPS or FedEx, typically within 15–20 business days.

International Orders:
Average delivery time is 15–30 business days, depending on your region and fulfillment center.

⏳ Note: Weather events, customs delays, or global disruptions may affect delivery timelines.

📦 Tracking Your Order

  • Every order includes tracking details.

  • Once shipped, your tracking number will be emailed to you.

  • For real-time updates, visit our Track Your Order page.

❌ Cancellations & Address Changes

  • Orders may be cancelled within 24 hours of purchase.
    → Email us at zyora@gmail.com with the subject: “CANCEL MY ORDER.”

  • Mistyped your shipping address? Notify us within 24 hours to update it before dispatch.

🚚 Delivery Attempts

Carriers generally attempt delivery twice before returning the package. Please keep an eye on your tracking to avoid missed deliveries.

📸 Damaged or Defective Items

We stand by our products. If your item arrives damaged:

  1. Send us your order number

  2. Attach a photo of the issue
    We’ll send you a replacement free of charge.

💬 Need Extra Help?

Our support team is available around the clock. Email us anytime at zyora@gmail.com and expect a response within 24 hours.

⚡ At Zyora, your satisfaction comes first. From checkout to delivery, we’re here to make every step seamless and stress-free.